Refund & Return Policy
Thank you for shopping at ogfightwear.com.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Interpretation and Definitions
The words of which the initial letter is capitalised have meaning defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Refund and Return Policy:
- Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to O.G. Management Co., Ltd,., 101/794 Moo 6, Rassada Subdistrict, Muang District, Phuket 83130, Thailand.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to ogfightwear.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your Order within 24 hours of your order without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email stating your order number.
In case of wrong shipping, damaged products caused by the manufacturer or damaged products caused by shipping; product exchanges can be requested within 14 days after receiving. Please contract us via email along with your order number.
Estimated time of refund as follows:
- Credit/debit card: 30-45 business days after returned items are received and approved. The actual time of refund after depends on each bank payment bills.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalised.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
OG Fightwear, Mint, 8/f, 41 Home Place Building, Thong Lo 13 Alley, Klongtan Nua, Watthana, Bangkok 10110, Thailand
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Refund and Return Policy, please contact us:
- By email: firstname.lastname@example.org